A patient looks at over-the-counter products in her local pharmacy.
Best practices

5 Merchandising Ideas for Over-the-Counter Pharmacy Products

December 12, 2024

While dispensing prescriptions will always be the bread and butter of pharmacies, there are tremendous upsides to successfully selling over-the-counter medicines and other wellness goods. By creating an engaging, patient-friendly shopping experience, you can boost OTC sales and boost convenience for patients looking to make your pharmacy a one-stop shop. 

Let’s explore five merchandising strategies to help your pharmacy stand out.

Organize OTCs by Ailment

Help patients find what they need quickly by grouping OTC products by health concerns, such as "Cold & Flu," "Pain Relief," or "Digestive Health."

Use clear, eye-catching signage to guide shoppers. This approach not only enhances the patient experience but also encourages cross-selling opportunities.

Create Seasonal Displays

Stay relevant by adapting your displays to match the season. For instance:

  • Winter: Highlight cough syrups, nasal sprays, and hand sanitizers
  • Spring: Promote allergy medications and sunscreen
  • Summer: Showcase insect repellents, first-aid kits, and travel-sized essentials. Strategic seasonal displays can inspire impulse purchases and remind patients to stock up on essentials.
  • Autumn: Make it easy for patients to get back to school health essentials like first aid kits, vitamins, and other wellness products

Feature Local and Niche Products

Differentiate your pharmacy by offering products from local vendors or niche brands. 

For example, stocking niche vitamins, natural remedies, or locally made skincare items can attract patients who value community support and personalized options.

Utilize Endcaps Effectively

Endcaps — which are the prime shelf space at the ends of aisles — are perfect for spotlighting promotions, new products, or themed bundles. Rotate these displays frequently to keep the shopping experience fresh and encourage repeat visits. Highlighting limited-time offers here can also create urgency.

Incorporate Interactive Elements

Engage your patients with interactive merchandising. Consider:

  • Digital Screens: Play educational videos or product demonstrations
  • Sampling Stations: Allow patients to try items like hand creams or vitamins
  • Health Kiosks: Offer blood pressure or BMI checks near related products. These features can enhance the patient experience and position your pharmacy as a wellness destination.

By adopting these merchandising techniques, you can create a shopping environment that is both functional and appealing. A thoughtful approach to product presentation not only drives sales but also helps build trust and loyalty among your patients. 

Take the time to experiment with these ideas and tailor them to your community’s needs — your efforts will pay off! If you’d like to learn how Nimble can free up more time in your day to invest in merchandising strategy, speak to a member of our team, today. 

See what’s next

REACH OUT!

Have an idea?

Have a suggestion for an article?

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
SUBSCRIBE

Want to be in the know?

Sign up for our monthly newsletter!

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.